new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 7699697799
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, simply open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper signal to come. If you still don't receive the OTP after a sufficient amount of time, use the app's live chat support system for assistance. This should help resolve the problem and get you back on track.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to complete the account transfer. This will help facilitate the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play seamlessly.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money cannot be withdrawn. You can only withdraw the money earned from gaming, not the bonus received.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is a rare exception to the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and can't be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount, but not the bonus itself. The bonus earnings are exclusive to gaming and cannot be withdrawn as cash.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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